- April 20, 2023
- Tel: +34 922 711 003
- info@direct-telecom.es
- Customer Area
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Making sure that the services you have contracted with us, is a top priority for us at Direct Telecom. On this page, we will aim not only to provide resources that can assist you but also forms that will allow you to submit a report describing the issue you are having. This way you can provide us with all of the necessary information to allow us to solve your issue in the most efficient way!
Report issue with Fibre Optics Internet
This form will allow you to describe the issue you are experiencing, take & upload photos as well as other files to help us identify the issue & solve your incidence.
Scan QR code from your SmartPhone if you prefer to access form & upload photos etc.
Report issue with your 4G Home Broadband Internet
This form will allow you to describe the issue you are experiencing, take & upload photos as well as other files to help us identify the issue & solve your incidence.
info@direct-telecom.es
922 711 003
support@direct-telecom.es
922 711 003
info@direct-telecom.es
922 711 003
The team at Direct Telecom is comprised of educated, multilingual, and multinational professionals who are experienced in the areas in which they operate. Every team member at dT brings years of experience to the role that they play to guarantee the level of service and support that exceeds expectations.
Our Customer Service team will look after the complete registration process from start to finish and keep you apprised of the progress. We want you to have no doubts that contracting our services was the smarted choice you made.
Our highly skilled support team will by by your side every step of the way, providing guidance for the setup and of course fast response to any kind of incidences that may occur.
Only our customers can tell us what we can do to offer a better service. The feedback we receive from our customers has become the single most important resource so that the ideas and suggestions become projects and eventually a reality that will benefit our customers.