Up to 10Mb/20Mb High Speed Internet
No Land Line required  – connected within 5 days!

10

Up to 10Mbit High Speed dT SkyWire connection
UNLIMITED Bandwidth usage
FREE Access to dT Media TV for UKTV.
No physical landline required
Connected within 5 working days
WiFi Router provided

Setup Fee & Installation LAUNCH Price 99€ (instead of 199€) including 15 meters of cabling.

Price per month
only 39.99€

Hibernation fee of just 15€/month while you are away!

Prices including IGIC are €42.79/month for dT Sky Wire while connected and €16.05 during Hibernation Months.  Setup FEE is €105.93.  There is a 12 month contract towards which the “hibernation” months do not count.

20

Up to 20Mbit High Speed dT SkyWire connection
UNLIMITED Bandwidth usage
FREE Access to dT Media TV for UKTV.
No physical landline required
Connected within 5 working days
WiFi Router provided

Setup Fee & Installation LAUNCH Price 99€ (instead of 199€) including 15 meters of cabling.

Price per month
only 44.99€

Hibernation fee of just 15€/month while you are away!

Prices including IGIC are €48.14/month for dT Sky Wire while connected and €16.05 during Hibernation Months.  Setup FEE is €105.93. There is a 12 month contract towards which the “hibernation” months do not count.

Fast, Reliable & Unlimited Broadband

Licensed Frequency

dT Sky Wire is unique. Our service differentiation is made by not only using top quality backbone equipment, but by being one of the only providers in the Canary Islands that is actually using a Licensed Backbone Frequency.  This makes a massive difference in speed, quality and performance while dozens of other providers are fighting the Free (unlicenced) Frequencies that are completely saturated and eventually deliver poor results and a bad reputation to the technology.  Direct Telecom will not charge or even install the dT Sky Wire system in your property unless we are 100% certain that you will get what you need!

Performance of Fiber, without the cabling.

Perfect for Swallows!

Hibernate your connection and bring costs down to a minimum while you are away!

Just 15€/month (16.05€ IGIC)

How much Speed do you really need?

According to many studies, users looking to use email, browse the Internet, use social media and even enjoy HD Streaming services such as dT Media TV or Netflix, 10Mbit/s is more than sufficient.  This is why our dT SkyWire packages have specifically been engineered to deliver top throughput performance.  Although dT SkyWire 10 is more than enough for most, we will make the dT SkyWire 20 package available for heavy users who are also in the coverage area.

-Setup within 5 working days max!
-No landline required!
-10 or 20Mbit/s High Speed Broadband
-Secure WiFi Router included with 4 LAN ports
-LAN port 4 preconfigured for dT Media TV – Dune HD Set Top Box – preferential bandwidth
-dT SkyWire + 15 meters of cabling & equipment rental included.

dT SkyWire Installation & Setup: 99€ (105,90€ IGIC)
Choose either 10 or 20 Mbit/s monthly fee.

Engineers will fit the dT SkyWire Wireless Router in your home which also supports VoIP.
If you wish, you can also contract a Voice Line with a local 922 or 928 number which will allow you to make Low Cost Calls as well as receive calls as though you had a physical land line – all without the land line! (You can also migrate your current number to us!)

Coverage Map – Tenerife South

Coverage Map – Gran Canaria

Click on the “Sign up” Button  below to process your application!

*The coverage map reflects an approximate estimate of available coverage with areas marked in shade of colour RED.  As it is crucial to have “direct line of sight” from your location to our Base Station, we recommend you contact us with your address so we can use our software to confirm the coverage for your precise location.

Optional Extras

Price
Dune HD Set Top Box   149.95€
Virtual Phone Line (new or keep your number) incl. 300mins*   4.99€/month
Additional 10 meters cabling for installation   20€

Prices including IGIC: Dune HD €160.45 – Virtual Phone Line Nº €5.34 – Extra 10m of Cable €21.40
*300mins include calls to Landlines & Mobiles in: Spain, UK, Ireland, Germany, Denmark & Norway.  Check Call rates for other destinations.  You can get a new local number to make & receive calls or we can process the portability of your current number.  Portability of your current Phone Number has an administration fee of 10€ (IGIC 10,70€).

The dT SkyWire Backbone Network currently covers a large part of the South of Tenerife and Las Palmas de Gran Canaria.  Our Network transmission sites are located in key strategic locations to try and provide dT SkyWire coverage to as many customers as possible and more sites will be placed throughout 2018 to provide even more coverage.  In order for an installation to be successful, it is imperative that there is a “direct line of sight” from your home to the nearest site.

dT Sky Wire Coverage/Location

Playa de las Americas
Costa Adeje
Los Cristianos
Costa del Silencio - Las Galletas - Coromoto - Las Rosas - El Fraile
Las Chafiras
San Miguel - Valle San Lorenzo - Cabo Blanco - Buzanada
Golf del Sur - Amarilla Golf
Los Abrigos
San Isidro - El Médano
Callao Salvaje - Playa Paraíso
Playa San Juan - Abama Golf - Piedra Hincada
Alcalá
Puerto Santiago - Playa de la Arena - Los Gigantes
Roque del Conde - Torviscas ALTO - Coming January 2018!
Guargacho - Parque de la Reina - Guaza
Granadilla de Abona - Charco del Pino - Los Llanos - Yaco - El Salto

Check to see if your Location Qualifies for dT Sky Wire with this form.

Your Name

Your Phone Number

Your Email Address

Your Address

Town

Municipality

Post Code

dT SkyWire is a registered trademark of Direct Telecom Spain 2017. Ubiquiti, Ubiquiti Networks, the U logo, UBNT, airMAX, airFiber, mFi, EdgeMAX, UniFi, AmpliFi and UFiber are registered trademarks or trademarks of Ubiquiti Networks, Inc. in the United States and other countries.

 Frequently Asked Questions

What do I need to qualify for dT Sky Wire?

The service and infrastructure is currently only available in S/C de Tenerife and Las Palmas de Gran Canaria. You must own or rent a property that is within the coverage range of our Sky Wire base stations.  You must be over 18 and will need a credit card for the setup fee and bank account for recurring payments as well as valid ID to contract the service.

What is dT Sky Wire

dT Sky Wire is a Broadband Internet Service offered by Direct Telecom which uses Radio Frequencies to deliver connectivity.  The Base Stations (Regional Towers) are powered by high capacity Broadband Backbones and Wirelessly connect to your property “over the air” by means of using specialised equipment.  As there is no need for a physical copper wire (Movistar Land Line) dT Sky Wire can therefore be installed very quickly and allows you to forget about any problems or issues that are usually related to the physical cables.

Why choose dT Sky Wire over ADSL?

ADSL Broadband technology operates over the physical copper land line cable.  The copper wire is gradually being “phased out” and is certainly not being “maintained” any more by Movistar engineers as they want to eventually replace everything with Fiber.  The copper wire has in many cases also been “lying around” for over 30 years or so, which means it is constantly in need of maintenance due to the effects of humidity, wear and tear and is often snapped by road maintenance works or even accidental household gardening.  The optimal length for a “decent” ADSL connection for a copper wire is also limited to just 4km from the local exchange.  Over the years, we have seen many Direct Telecom customers with ADSL connections on copper wires that are much longer than this and are therefore not able to enjoy the full capacity of the connection.

dT Sky Wire solves many of these problems:

  1. No need to wait around for Fiber
  2. dT Sky Wire has a reach of 10Km from the Base Station
  3. No more need to worry about road works affecting any wires
  4. No more need to worry about humidity or deterioration of the copper wire
Why choose dT Sky Wire over Fiber (FTTH)

A Fiber Optics Broadband connection is for most unquestionably the best connection one could dream of, and this is also why Direct Telecom will be launching its Fiber service early in 2018, BUT this doesn’t mean it is the “best” solution for everyone.  While Fiber promises to provide speeds ranging from anywhere between 20MB to 300MB connections, it is common knowledge that the “average” user needs no more than 10MB of speed if the intention is to use the Internet connection to browse, send mails, use social media and even enjoy streaming services like dT Media TV, Netflix, Amazon Prime or HBO etc.  In fact, most customers with a 6MB ADSL connection can even enjoy HD Streaming so the “need for Fiber” is really a personal choice and not necessarily a “must” to enjoy the most popular services.  Although the deployment of Fiber is picking up its pace, there are thousands of properties that will have no coverage in the foreseeable future and there will be hundreds that will probably never be reached as they will be considered to be “too far out” to warrant heavy investments in digging up roads etc.  Customers contracting Fiber will also be expected to pay 100% of the fee every month regardless if you are home or not.

dT Sky Wire offers all the Broadband you should need to enjoy all the services you want.

  1. Installed within 5 days, so no more waiting around
  2. Can reach locations that Fiber won’t reach in the foreseeable future
  3. You can Hibernate the connection while you are away so you will pay just 15€/month!
Can I watch IPTV with dT Sky Wire?

Yes.  In fact, as a dT Sky Wire customer, you will be given FREE access to dT Media TV to enjoy UKTV.
You will of course also be able to enjoy other Streaming services such as Netflix, Amazon Prime or HBO.

Once you are connected with dT Sky Wire, you will be able to use your computer, smartphone or tablets to use the IPTV service of your choice.
The best way to enjoy dT Media TV however is with a Dune HD Set Top Box which you can connect with a Network cable to the provided Router and you can then connect to your TV using the HDMI cable.

Can I use a VPN with dT Sky Wire?

Yes.  You will be able to use a VPN service with dT Sky Wire as we do not block any ports.
If you are using the VPN to enjoy services available in other countries, then this will depend on the providers of the service.

What does the Engineer install in my property?

The engineer will install specialised equipment which primarily consists of 2 components.

  1. The dT Sky Wire Antenna
  2. The dT Sky Wire WiFi Router

The Antenna installation is the most important part of the setup as this will determine the quality and performance of the connection.  In some properties, it will be very easy to achieve “direct line of sight” with one of our Base Stations.  In other properties it may be necessary to install the Antenna on the roof.  Once this is installed, the Antenna requires a single specialised and shielded network cable (15m provided & included) which will run from the Antenna to the provided Wireless Router inside your property.  The engineer will configure the Antenna as well as the Router and will not leave unless your connection is up & running.

If there is no physical Phone Line, how can I make & receive calls?

The dT Sky Wire WiFI Router is equipped with a phone port which will allow you to connect your home telephone.
If you wish to enjoy this facility, you can contract our “Virtual Phone Line” service which will assign you with a Local Telephone number.
Although there are no physical land lines, you will be able to make and receive calls as though there were.

If you want to keep your current number, we can also arrange for this to be done.  While the “portability” process is underway, you will be able to use a temporary number so you can make and receive calls.  Once the process is complete, your phone number will work as usual over the dT Sky Wire system and Direct Telecom’s Low Cost Calls service.

Please remember, that if there is no Internet connection, the Virtual Phone Line will not work.

Of course, if you wish to keep your physical landline then that is of course fine… our Engineers will not touch your copper wire and certainly not remove it.

How does Hibernation work?

We know thousands of our customers frequently spend months away from Spain, and many have always asked us to develop a system that would allow them to temporarily “suspend” their connection while they are away and consequently pay less.  With ADSL & Fiber, this is impossible to do, but we are happy to announce that this “hibernation” feature will work with dT Sky Wire.

In order to “hibernate” your line, you must simply notify us in writing with notice of at least 1 week.  You must specify which calendar months you want the connection to be hibernated.  If anything changes or you are returning to Spain sooner, simply let us know so that we can activate your connection again.

During Hibernation, you will pay only 15€/month (16.05€ IGIC) which you can do for a maximum of 6 full calendar months / year.
Remember that the dT Sky Wire contract has a permanency period of 12 months and the Hibernation months do not compute toward this.

Hibernation guarantees the permanence of your connection slot in the Base Station and this has a cost to maintain it.  While hibernated, it will not be possible to enjoy Internet or TV services.

I am already a Direct Telecom ADSL customer, how can I switch to dT Sky Wire?

dT Sky Wire operates with an entirely different technology as well as communications network and is completely unrelated to Broadband connections that use Copper lines or Fiber.  dT Sky Wire is therefore a service that does not “overwrite” an ADSL subscription and if the ADSL service is no longer desired, this must be canceled.
It is crucial to check if your ADSL subscription with Direct Telecom is still within the contractual permanency period as it would be necessary to pay the “early cancelation fee”.  Please remember that this cancelation fee is imposed on us by the ADSL network operators.
If however your ADSL permanency period has expired, then we will be able to cancel the ADSL subscription at no extra cost and get you set up with dT Sky Wire.

In any event, the ADSL subscription would only be canceled once the dT Sky Wire is up and running at your property so you are not left without an Internet connection.

How do I know if I can get up to 10MB or 20MB at my property?

The speed you can enjoy will depend on the distance from your location to our nearest Base Station.
Generally:
If you are within approximately 5Km from our Base Station then Up to 20Mb is achievable.
If you are within approximately 10Km from our Base Station then Up to 10Mb is achievable.

Having said that, we already have some customers who are connected at a distance just under 15km from the nearest Base Station and are enjoying almost 7Mb of speed.  These customers are in locations where there it is even impossible to get a telephone line so they are very happy.  This is why locations over 10Km away from a Base Station are usually not recommended, but if there is a clear line of sight, we are happy to try it and sometimes we shall be pleasantly surprised with the results.

dT Sky Wire requires “direct line of sight” from the Base Station to the Antenna installed at your property.  So any mountains or buildings in the way will make it impossible to install dT Sky Wire until we install new Base Stations that allow you to get connected from another angle.
As silly as it may sound, even trees and vegetation which are in the “connection trajectory” can completely disqualify the installation.

Do I need to deal with Telefónica / Movistar for anything?

No.  The beauty of dT Sky Wire is that it is the one of the few services that is completely unrelated to Telefónica / Movistar.
The system is installed by our own Sky Wire engineers and it operates on the Sky Wire backbone.
In the event of Technical Support, it is the staff at Direct Telecom who you will be dealing with and if there is a technical incidence with your installation, it will be our Sky Wire Engineers who will service the equipment, so no more sub-contracted Telefonica Engineers!

The only reason you may have to deal with Telefónica / Movistar might be when cancelling any services you may have with them, but even here we are happy to help out with this 😉

What happens if I move? Can I take Sky Wire with me?

Absolutely.  As long as the location you are moving to is within the range of our Base Stations this is possible.
This also means that your Virtual Telephone Line (if contracted) will remain unaffected and you will be able to continue enjoying the service from your new location.
There is a chance that the obtainable Broadband speed may change but this depends on the distance of your new location from our nearest Base Station.
As Engineers will have to dismantle the equipment and install it again at your new location, a relocation fee may apply.

 Ask a question!
If you would like to submit a question, please do so from our FAQ’s section here.