dT Fibre operates with an entirely different technology as well as communications network and is completely unrelated to Broadband connections that use Copper lines or wireless technologies.  dT Fibre is therefore a service that does not “overwrite” an ADSL subscription and if the ADSL service is no longer desired, this must be cancelled.
It is crucial to check if your ADSL/SkyWire subscription with Direct Telecom is still within the contractual permanency period as it would be necessary to pay the “early cancellation fee“.  Please remember that this cancellation fee is imposed on us by the ADSL/SkyWire network operators.
If however your ADSL/SkyWire permanency period has expired, then we will be able to cancel the subscription at no extra cost and get you set up with dT Fibre.

In any event, the ADSL/SkyWire subscription would only be cancelled once the dT Fibre is up and running at your property so you are not left without an Internet connection.  If a portability of your telephone number must be done from ADSL/SkyWire to dT Fibre, then it is possible that the connection may be affected for a few days.

If you already have dT Fibre, then please keep in mind that the new packages operate on a entirely new Fibre Optics network, so we cannot simply “switch” from one package to another.  If you are interested in the new packages, then we can get you switched over by either a) we program the switchover to take place as soon as your current contract runs out so that you can enjoy the new benefits of the new package or b) you could pay the early cancellation fee and we can get you switched over almost immediately 😉