- April 20, 2023
- Tel: +34 922 711 003
- info@direct-telecom.es
- Customer Area
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Your partner for Business Technology & Telecommunications Solutions
The importance of the type of internet connection—shared, dedicated, or guaranteed—is often overlooked when selecting a home internet service, even though it plays a critical role in the performance of business applications. Many home users find “best effort” shared internet connections sufficient, as their bandwidth usage is typically lower than that of businesses in Spain, and multiple users accessing the internet simultaneously are less likely to impact performance.
Shared internet access offers high speeds at an affordable cost. However, businesses may experience performance issues and slowdowns during peak usage times. Slow internet or connectivity problems are not feasible for most businesses, as underperforming connections can result in poor user experiences, missed deadlines, and significant negative impacts on overall business performance.
Guaranteed or dedicated internet access can provide a solution to these issues. With this type of access, a fixed amount of bandwidth is exclusively allocated to your business, ensuring it is not shared with other customers. Specific performance metrics, such as high availability and low latency, are provided to meet your business needs.
A guaranteed or dedicated fiber circuit is exclusive to your business and not shared with others, enabling providers to offer guarantees of over 95% and offer SLA’s of between 4 to 48 hours depending on service. Dedicated fiber circuits are a superior option, and it is challenging to compare them with “residential fiber” products due to the distinct advantages they offer.
If you are uncertain about the best option for your needs, don’t hesitate to contact us. We’ll be happy to help you determine the most suitable solution for your business!
A Guaranteed Circuit (MPLS) is a type of network connection uses the existing infrastructure and ensures a specified level of performance, such as bandwidth, latency, and uptime. This type of circuit is typically used for applications that require a high level of reliability and stability. The configuration will guarantee a certain level of performance by allocating resources and implementing quality of service (QoS) mechanisms. In the event of network congestion or other issues, the guaranteed circuit will maintain the agreed-upon performance levels.
We work with all the main Backbone Providers such as Movistar, Vodafone, Orange/Jazztel, MasMovil & Adamo. Pricing & availability is subject to network coverage.
Pricing:
Extra Options:
If you think you don’t quite need a Guaranteed Fibre Circuit and require an “advanced user” class Fibre Optics solution, please see either the Guaranteed Circuit or even the dT Fibre PRO 1GB/1GB with Fixed IP for 89,99€ + tax which will appear as an option on our service application form
A Dedicated Circuit is a type of network connection exclusively reserved for a single customer or purpose, providing a fixed amount of bandwidth and resources that are not shared with other customers or services. This type of circuit is also known as a leased line or private line, and it offers a high level of reliability, stability, and security. Dedicated circuits are commonly used for business-critical applications, such as data center connections, private WANs (Wide Area Networks), and high-quality voice and video communications.
We work with all the main Backbone Providers such as Movistar, Vodafone, Orange/Jazztel, MasMovil & Adamo. Pricing & availability is subject to network coverage. Some installations may require an installation fee.
Pricing:
Prices and conditions can differ substantially depending on location and sometimes we can get seasonal offers so do check with us! These are approximate prices to give you an idea.
If you think you don’t quite need a Dedicated Fibre Circuit and require an “advanced user” class Fibre Optics solution, please see either the Guaranteed Circuit or even the dT Fibre PRO 1GB/1GB with Fixed IP for 89,99€ + tax which will appear as an option on our service application form
The team at Direct Telecom is comprised of educated, multilingual, and multinational professionals who are experienced in the areas in which they operate. Every team member at dT brings years of experience to the role that they play to guarantee the level of service and support that exceeds expectations.
Our Customer Service team will look after the complete registration process from start to finish and keep you apprised of the progress. We want you to have no doubts that contracting our services was the smarted choice you made.
Our highly skilled support team will by by your side every step of the way, providing guidance for the setup and of course fast response to any kind of incidences that may occur.
Only our customers can tell us what we can do to offer a better service. The feedback we receive from our customers has become the single most important resource so that the ideas and suggestions become projects and eventually a reality that will benefit our customers.