DIRECT TELECOM MOBILE

PLANS & PRICES

See NEW PRICES for 9GB & 30GB UNLIMITED PACKAGES

dt-mobile-int
PACKAGE DATA NATIONAL
CALLS
INTERNATIONAL
CALLS*
PRICE
(INC.IGIC)
PRICE
(INC.IVA)
dT Mobile Talk International 9GB 9GB UNLIMITED UNLIMITED** 10,52€ 11,90€
dT Mobile Talk International 23GB 23GB UNLIMITED UNLIMITED** 15,83€ 17,90€
dT Mobile Talk International 30GB 30GB UNLIMITED UNLIMITED** 21,13€ 23,90€

*International calls to Landlines & Mobiles including: Austria, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, UK, USA.
International calls cannot be used when roaming – normal roaming charges will apply.
**International calls subject to fair usage policy 600 minutes per month.
SMS National 8,6 cents IGIC / 9,7 cents IVA International 26,8 cents IGIC / 30 cents IVA

Like to talk?
See our
unlimited packages:

GB


5GB


10GB


14GB


25GB



100GB

Unlimited

 National

€/month

IGIC 6.10€

IVA 6,90€

IGIC 8,75€

IVA 9,90€

IGIC 9,64€

IVA 10,90€

IGIC 13,17€

IVA 14,90€

IGIC 22,02€

IVA 24,90€

DATA at 4G Speed

UNLIMITED Calls to National Landlines & Mobiles

NO Call Connection charges

Basic user?
We have a
package for you:

€/month

Data

National calls

Voice

Mini

IGIC 4,33€ IVA 4,90€

100MB

150 mins

DATA at 4G Speed

NO Call Connection charges

Want to share
your data
with your family?

GB


40GB



60GB



120GB

Shared

 National

€/month

IGIC 17,60€

IVA 19,90€


IGIC 22,02€

IVA 24,90€


IGIC 30,86€

IVA 24,90€

DATA at 4G Speed shared between 2/3 mobiles

UNLIMITED Calls
to National Landlines & Mobiles on each line

NO Call Connection charges

NEED MORE DATA?

If you run out of data, you can add as many additional data bonos as you like.

Data Bonos Price Incl. IGIC Price Incl. IVA
500Mb 1,77€ 2,00€
1GB 2,65€ 3,00€
3GB 4,43€ 5,01€
5GB 5,31€ 6,00€

*Not compatible with dT Mobile shared packages

Add some great Bonos for International calls

Bono Price Incl. IGIC Price Incl. IVA
100 Mins 4,42€ 5,00€
300 Mins 10,61€ 12,00€
600 Mins 18,57€ 21,00€

International calls to Landlines & Mobiles including: Austria, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, UK, USA.

International calls bonos cannot be used when roaming – normal roaming charges will apply.

You can check the International call rates here

dT MOBILE LINE MAINTENANCE

REDUCE THE MONTHLY COST WHILE YOU’RE AWAY!

Service Price Incl. IGIC Price Incl. IVA
Line Maintenance 1,99€ 2,25€

Note: This service allows you to change the monthly plan to a low maintenance plan while you are away.  You must remember to switch it back to the desired plan.  These changes must be notified at least 1 week before the end of the month in order for the change to take effect as from the 1st of the following month.  Customers are liable for any usage charges that take place whilst on the low maintenance plan if used, as this is not designed to be used for calls or data.  Please note that the maintain line option is not compatible with any mobiles associated with dT Fibre contracts.

The Direct Telecom Mobile service is a postpay service which will be added to your current or new Direct Telecom invoice on a monthly basis.  A change of package can be requested at any point but shall only take effect as from the 1st of the following month.  The SIM Card has already been cut to be compatible with Standard SIM, Micro SIM and Nano SIM sizes.  In the event of a portability, we will make sure that the changeover is not processed until you have your new SIM Card in your possession.  The changeover from your previous mobile provider to Direct Telecom Mobile will be programmed to take place overnight on a scheduled date of your convenience.
Price for activation/portability of the SIM card: 5,00€ (5,35€ IGIC / 6,05€ IVA)
Price for replacement SIM card: 5,00€ (5,35€ IGIC / 6,05€ IVA)

How to configure the APN settings on your phone with the dT Mobile SIM card: instructions

Usage over Data Allowance at reduced speed of 128Kb up to max. of additional 1GB.
Price/min after free mins: 0,0309€ IGIC Incl. 0,0363€/min IVA Incl.
Call Connection charge after free mins: 0,1545€ IGIC Incl. 0,1815€ IVA Incl.

International calls to Landlines & Mobiles including: Austria, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece,
Hungary, Ireland, Iceland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, UK, USA.
International calls bonos cannot be used when roaming – normal roaming charges will apply.
SMS National 8,6 cents IGIC / 9,7 cents IVA International 26,8 cents IGIC / 30 cents IVA
* Maintain line option not compatible with any mobiles associated with dT Fibre contracts
* Promotional GB only available for new dT Mobile clients

 Frequently Asked Questions

What is dT Mobile?

DT Mobile is a 3G/4G mobile service which uses a Direct Telecom Mobile SIM card.

What is the coverage like for dT Mobile?

DT Mobile offers excellent 3G and 4G coverage all over Spain, the Balearics and the Canary Islands. To check our coverage map please click HERE or HERE

What size is the dT Mobile SIM?

The dT Mobile SIM card is prescored to 3 different sizes (Regular, Micro and Nano) so can be used in any mobile telephone.

How much does the dT Mobile SIM cost?

The dT Mobile SIM costs 5€ + tax plus any applicable postage charges (free collection from our office in Adeje).

Is there a minimum contract for dT Mobile?

No, the dT Mobile service can be stopped at the end of any given calendar month by giving at least 2 weeks notice. However if you have taken out a dT Mobile as part of a promotion in association with another service the dT Mobile contract will have the same duration as the associated service contracted.

Can I hibernate the dT Mobile Service?

Yes, you can hibernate for up to 6 months per year and will pay 1,99€ (IGIC)/ 2,25€ (IVA) during the hibernated months to keep the SIM active.  However if you have taken out a dT Mobile with a minimum contract as part of a promotion in association with another service the hibernation option will not be available.

How much does a dT Mobile SMS cost?

A National SMS (max 160 characters) costs 8,6 cents including IGIC or 9,7 cents including IVA. An International SMS (max 160 characters) costs 26,8 cents including IGIC or 30 cents including IVA.

Can I use the dT Mobile International Bono package when I am roaming?

No. It is not possible to use any of the International Bono packages when roaming. Please see roaming charges HERE

How many mobiles can be included in the dT Mobile Shared packages?

You can have up to 3 mobiles sharing the data on the dT Mobile Shared packages and all users also get free unlimited calls to National landline and mobiles.

Which countries are included in my dT Mobile International bono?

The countries included in the International bono are Landlines & Mobiles: Austria, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, UK, USA.

What happens if I lose my dT Mobile SIM card or it gets stolen?

Contact us straight away on 922 711 003 or send an email to info@direct-telecom.es so that we can suspend the service and arrange for a new SIM card with the same number to be prepared for you. A duplicate SIM costs 5€ + tax.

 Ask a question!
If you would like to submit a question, please do so from our FAQ’s section here.

Not sure? Let us call you!

Your Name*

Your Phone Number*

Department


Multilingual Dedicated Support & Customer Service

The team at Direct Telecom is comprised of educated, multilingual, and multinational professionals who are experienced in the areas in which they operate. Every team member at dT brings years of experience to the role that they play to guarantee the level of service and support that exceeds expectations.

Painless registration

Our Customer Service team will look after the complete registration process from start to finish and keep you apprised of the progress. We want you to have no doubts that contracting our services was the smartest choice you made.

Top Class Support

Our highly skilled support team will be by your side every step of the way, providing guidance for the setup and of course fast response to any kind of incidences that may occur.

CUSTOMER FEEDBACK MAKES US BETTER!

Only our customers can tell us what we can do to offer a better service.  The feedback we receive from our customers has become the single most important resource so that the ideas and suggestions become projects and eventually a reality that will benefit our customers.

More than one mobile?
dT Mobile Shared is for you!

10GB Data 4G
Unlimited Calls

10GB DATA at 4G Speed.
UNLIMITED Calls to National Landlines & Mobiles
NO Call Connection charge.
(After 10GB, Speed drops to 128Kb.  Calls to max. 120 destinations)

Price per month
8,75€ IGIC Incl.  / 9,90€ IVA Incl.

UNBEATABLE LIMITED OFFERS

best_deal_ever_spanish_mobiles

100GB Data 4G  Unlimited Calls

100GB DATA at 4G Speed.
UNLIMITED Calls to National Landlines & Mobiles
NO Call Connection charge.
(After 100GB, Speed drops to 128Kb. Calls to max. 120 destinations)

Price per month
22,02€ IGIC Incl.  / 24,90€ IVA Incl.

Get on the 4G High Speed network with Data plans for the power users.

Portable WiFi Solution powered by dT Mobile 3G/4G.

10GB to 120GB Monthly Data Plans

This dT Mobile MiFi Broadband pack brings high-speed Internet & WiFi to your home or anywhere you wish to take it. It works with the dT Mobile 3G/4G network, making it the ideal alternative if DSL and Fibre aren’t available, inconvenient or you require a Mobile Internet & Telephony Station that can work anywhere on a 3G/4G LTE Network.

-Setup within 24 Hours
-No landline required!
-Supports up to 10 devices simultaneously
-4G LTE supported with up to 10 Hours of usage capacity  (2550mAh battery)
-Selectable 2.4GHz or 5GHz dual band Wi-Fi.
-Equipped with a micro SD card slot for up to 32GB of optional storage & file sharing.

NOTE: This solution is not suitable for dT Media TV nor other IPTV usage.

Tp Link 3G/4G MiFi Router & Setup: 129,95€ (139,05€ IGIC / 157,24€ IVA)
Choose a Monthly Data plan from 10GB to 120GB starting from 24,99€ (26,74€ IGIC / 30,24€ IVA.)

TL-MR6400_4G_DirectTelecom_Mobile

Alternative: Tp Link 3G/4G Router & Setup: 129,95€ (139,05€ IGIC / 157,24€ IVA)
Ideal for Homes or Holiday rental properties with more powerful antennas & WiFi range.
Choose a Monthly Data plan from 10GB to 120GB starting from 24,99€ (26,74€ IGIC / 30,24€ IVA.)