- April 20, 2023
- Tel: +34 922 711 003
- info@direct-telecom.es
- Customer Area
Menu
Menu
Introducing ChatDDT – Interact with the popular & powerful General Knowledge AI (Artificial Intelligence) Assistant ChatGPT by Open AI – directly from WhatsApp using text messages and even Audio messages!
The NEW dT All-In Packages have everything fused into one convenient money saving deal. Â Starting at just 38,99€/month you can get Superfast Fibre Optics Internet, Landline & FREE calls, Mobile service with FREE Calls & 4G Data and access to almost 50 dT Media TV Live channels! Options available from 100MB to 1GB Fibre speeds.
Get a Superfast Fibre Optics service ranging from 300MB/300MB up to 1000MB/1000MB. Also the only Fibre Service in the industry that you can Hibernate up to 6 months/year and pay just half price! dT 4G Home Broadband (unlimited) options available with up to 70Mb over the 4G LTE network. Get connected from as little as 33.99 €/month with dT Fibre!
dT Media TV is the best way to enjoy over 50 Live EUTV channels for FREE in Spain. You can also enjoy 30 Day Catchup TV, VOD & Movie catalog. Watch one channel on TV, another on your PC and a different channel on your iPad if you like. NOW introducing over 2000 International TV channels with the new Dynamic TV Feature!
Enjoy the best call & data rates with our brand new dT Mobile Service. Now all Data over 4G connectivity with prices to cater for all kinds of users including “shared” plans with up to 3 SIMs. NOW also including FREE access to the ChatDDT AI assistant from your WhatsApp! Check out all the info here.
Save up to 88% with our Low Cost Call service and switch your Land Line rental to Direct Telecom with DT OneBill. Everything you need to save money with just one company! International calls from as little as 3.3 cents per min.
(3.9 cts with IVA or 3.6 cts with IGIC)
dT Media TV is the best way to watch Live UKTV and enjoy 30 Day Catchup TV from anywhere in the world! NOW introducing Dynamic TV feature with over 2000 international channels!
We think that life is more enjoyable thanks to technology and we want to share this optimism. We believe that technology should make life easier, so we design money saving services that do just that!
We are a company with a human face that remains close and listens to our customers. Any word of criticism is used constructively to improve what we do and every compliment is celebrated with great pride!
We will find ways to make things happen for our customers and we do not consider anything to be impossible. If there is a way, we will find it.
As products and services proliferate and become more complex, the trend is increasingly towards customers choosing one operator for all their services. With our tripple-play offer across the whole country we are extremely well positioned for this. More than 45% of our customers have already two or more of our products, through the success of our packs in which we can bundle fix with telephony, broadband internet and digital TV. All our bundles have the same fundamental aim: we want every segment of our customer base to have the best possible access, and the right support to take advantage of it.
To produce high-quality, low cost, easy to use products & services that incorporate all the telecommunications elements for our customer requirements. We are proving that technology does not have to be intimidating for non computer experts, and that top quality services can also save money.
We want to go above and beyond the average level of service to create an emotional impact on our customer.
Ultimately, everything a person seeks is a means to feel happy and fulfilled. The enjoyment of technology & communication, nearly always accompanied by family, friends and unlimited amounts of information, offers a very simple yet wonderfully mysterious route.
The philosophy of Direct Telecom is to model and advocate Communication & Technology as an means to mindfully enjoying life while saving money. To that end we will strive to make our work a civilised, principled and compassionate part of our daily lives.
We have work because our customers value our high-quality communications services.
We deliver superior customer experiences through our products and our actions. Everything we do we build on a strong network, systems and process foundation. The quality and reliability of the products we deliver are paramount. Customers pay us to provide them with services that they can rely on.
We focus outward on the customer, not inward. We make it easy for customers to do business with us, by listening, anticipating and responding to their needs.
We know our products and can explain them to customers. We focus on fundamental execution. We are accountable and we follow through with a sense of urgency. We know that having the highest ethical standards is a competitive advantage.
We know teamwork enables us to serve our customers better and faster. We embrace diversity and personal development not only because its the right thing to do, but also because its smart business.
We are driven not by ego but by accomplishments. We keep our commitments to each other and our customers. Our word is our contract. We respect and trust one another, communicating openly, candidly and directly since any other way is unfair and a waste of time. We voice our opinion and exercise constructive dissent, and then rally around the agreed-upon action with our full support. Any one of us can deliver a view or idea to anyone else, and listen to and value anothers view regardless of title or level. Ideas live and die on their merits rather than where they were invented.
We believe integrity is at the core of who we are. It establishes the trust that is critical to the relationships we have.
We are committed to do the right thing and follow sound business practices in dealing with our customers, suppliers, owners and competitors. Our competitors are not enemies; they are challengers who drive us to improve. We are good corporate citizens and share our success with the community to make the world in which we work better than it was yesterday.
We know that bigness is not our strength, best is our strength.
Bureaucracy is an enemy. We fight every day to stay small and keep bureaucracy out. We are more agile than companies larger than us, because we act fast and take risks every day. We see crisis and change as opportunities, not threats. We run to a crisis, not away. Change energises us. We work hard, take action and take personal accountability for getting things done. Our actions produce measurable results.
Everything we do is built on the strong foundation of our corporate values.
We know our best was good for today. Tomorrow we’ll do better.
We are Direct Telecom.
– Installation of Telefónica / Movistar Land Lines
– Low Cost Call service & Line Rental with dT OneBill (no more Movistar invoices)
– Fibre Broadband connections dT Fibre, no more Movistar invoices
– Low Cost Mobile Telephony solution
– WIMAX / 4G LTEWireless Internet solutions.
– Live UK TV service with dT Media TV
– UK TV Catch-up service with dT Media TV
– Video On Demand service with dT Media TV
– Live UK Radio service with dT Media TV
– Movies service with dT Media TV
– Home networking accessories (WIFI Extenders, PLC Kits etc)
– Professional Fibre Internet Broadband for Businesses
– Dedicated Fibre Circuits for Businesses
– Voice Over IP (VoIP) service for Residential Customers for FREE and even Cheaper calls
– Voice Over IP (VoIP) service for Business Customers for FREE and even Cheaper calls
In order to deliver an exceptional service, teaming up with solid industry partners is crucial. We expect our partners to do much more for us so we can empower our customers with the extra benefits.
OUR CUSTOMERS ARE OUR BEST AMBASSADORS AND EACH DAY MORE PEOPLE JOIN US THROUGH THEIR RECOMMENDATIONS.