Everything you need, starting at just 34,99€/month!*
Fibre Optics + Mobile + dT Media TV + Line & Calls
*Subject to network coverage. Price with tax: IGIC 37,44€ / IVA 42,34€
- Free WiFi Router
- Line Rental & Maintenance
- UNLIMITED Calls (Spanish Landlines)
- 60 Minutes (Spanish Mobiles)
- Access to dT Media TV
with over 50 UK/EU Channels
- 1 month FREE Catch-up TV
- FREE Installation (save 199€)
- Mobile Service with Calls & 4G Data
Pick the dT All-In package which best suits your needs below:
The pricing table of packages is arranged in a way that will allow you to select the Fibre Optic Internet speed you need as well as the associated Mobile service.
The Mobile service includes 1 SIM card unless you select the “shared” option, which will include up to 3 SIM cards that share the calls & data allowance.
For example: The All-IN 100 Package will provide you with a 100MB/100MB Speed Fibre Optics connection, WiFi Router, Land Line + Calls and a Mobile service with calls + 10GB of 4G Data/month as well as access to dT Media TV for just 34,99€+tax.
dT Fibre Speed
dT Mobile Options
Call from Landline to National mobile after free minutes: 0,206/min IGIC Incl. 0,242/min IVA Incl.
National Call Connection charge after free minutes: 0,17€ IGIC Incl. 0,20€ IVA Incl.
The dT Fibre Optics service is available nationwide. If the National Operator can provide FTTH in your property then dT Fibre is also available. Please keep in mind that not all packages are available everywhere and are subject to network coverage so please check with us first so we can confirm which packages are available for you at your property.
*Unlimited National landline calls subject to fair usage policy of 2000 minutes per month **Unlimited National mobile calls subject to fair usage policy of 2000 minutes per month
***Mandatory dT Mobile – You must have at least 1 dT Mobile contracted to qualify for this package either with a new number or portability of your number.
***The 1st month of dT Media MORE with access to 30 Day Catch Up + Dynamic TV with International TV channels is FREE. After this, you will be invoiced 9,99€/month (IGIC 10,69€ – IVA 12,09€) thereafter unless you let us know within the 1st month that you do not wish to continue enjoying this service in writing.
Call rates: Please check default International call rates from dT Fibre here. Contract duration: 12 months. Associated dT Mobile 12 months.
Extra Options for the dT All-IN Package:
Add some great bonos for international calls:
|Bono||Price Incl. IGIC||Price Incl. IVA|
Usage over Data Allowance at reduced speed of 128Kb up to max. of additional 1GB.
Price/min after free mins: 0,0309€ IGIC Incl. 0,0363€/min IVA Incl. Call Connection charge after free mins: 0,1545€ IGIC Incl. 0,1815€ IVA Incl. SMS National 8,6 cents IGIC / 9,7 cents IVA International 26,8 cents IGIC / 30 cents IVA
International calls to Landlines & Mobiles including: Andorra, Argentina, Austria, Belgium, Brasil, Bulgaria, Canada, China, Cyprus, Columbia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Mexico, Morocco (only landlines), Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Sweden, Switzerland, Thailand, UK, Uruguay, USA and Venezuela.
International calls cannot be used when roaming – normal roaming charges will apply. **International calls subject to fair usage policy 1000 minutes per month. SMS National 8,6 cents IGIC / 9,7 cents IVA International 26,8 cents IGIC / 30 cents IVA
See more Mobile options to add to your package HERE:
Don’t miss out on this Special deal for your Dune HD TV Box!
With the dT All-In Package, you will have access to the dT Media TV service via the browser on your PC, Tablet, Smartphone and even some Smart TV’s. For many clients, the preferred way to enjoy the service is with the Dune HD Set Top Box which you will receive with the dT Media TV App pre-installed for your comfort.
Dune HD TV Set Top Box – SPECIAL OFFER
(Usually 199,99€ + tax)
Now only : 99,99€ + tax
And with a 2nd dT Mobile, get it for just 49,99€ + tax!
Fast, Reliable & Unlimited Broadband
NOW with access to more Fibre Optics than ever!
As Direct Telecom now has access to more Fibre Carriers than before, thus allowing us to access the entire National Fibre Optics Network grid, we are able to provide dT Fibre coverage wherever the National Operator can and more! dT Fibre brings you Optical Fibre delivering the ultimate performance in speed. Our FTTH (Fiber to the Home) service will get your home connected with speeds that can range from 50Mbit to 600Mbit throughout Spain. While engineers continue to deploy the Fibre Network throughout the country at an extraordinarily fast pace, we are ready to set you up if FTTH is already available in your area! Enjoy the high performance & speed of Optical Fibre for your dT Media TV, Netflix, HBO, Amazon Prime and so much more. Remember that the package that you can select will depend on the Network Coverage in your area!
Coverage Map – Spain
Click on the “Sign up” Button below to process your application for the dT All-In package including Fibre Optics, Mobile, dT Media TV as well as a Mobile service with calls and 4G Data.
*The dT Fibre Optics service is available nationwide. If the National Operator can provide FTTH in your property then dT Fibre is also available. Please keep in mind that not all packages are available everywhere and are subject to network coverage and once installed it is only ever possible to upgrade your package, no downgrades are permitted.
|Fixed IP Address||19,99€/month|
Prices including IGIC/IVA: Dune HD 160,49€/181,44€, Fixed IP Address (monthly): 21,39€ / 24,19€
Portability of your current Phone Number has an administration fee of 15€ (IGIC 16,05€/IVA 18,15€).
Frequently Asked Questions
Unfortunately it is likely that if you have one of the older Movistar Domo phones you may find that it is not compatible with the new fibre lines.
For most users, an Internet connection of about 10Mbit with dT Skywire is more than enough. Having said that, the performance of a Fibre Optics connection is the evolution that everyone has been looking forward to, bringing unprecedented Internet speed to the home. dT Fibre is for you if you use a lot of devices or bandwidth intensive services.
Once you have experienced Fibre Optics reliability and speed, it is very hard to get used to anything else!
This will depend entirely on your location and the Network availability in your area. We can actually check this for you and we will be able to let you know which options you would be able to choose.
The engineer will install specialised equipment which primarily consists of 2 components.
- The Fibre Optics cable which must connect your property to the local exchange.
- The dT Fibre Wireless Router
Sometimes we will need to arrange two visits, one for engineer to come and install the Fibre Optics cable and a second for the router. It is likely that the Engineer will need access to the “communications room” of your complex if your property is in a complex. Please make sure that you have keys or access to this by the time the Engineer arrives for the appointment to facilitate the installation and avoid delays.
YES! It is finally possible to Hibernate the dT Fibre connection with the brand new “Fibrenate” packages ONLY available with Direct Telecom. After the initial 2 full months, you will be able to “Fibrenate” your connection for calendar the months that you are away (up to 6 calendar months/year) during which you would pay ONLY half the price! You always need to give at least 2 weeks notice by e-mail before the start of the month in which you wish to activate or hibernate the service.
Yes. In fact, as a dT Fibre customer, you will be given FREE access to dT Media TV to enjoy UKTV.
You will of course also be able to enjoy other Streaming services such as Netflix, Amazon Prime or HBO if you have subscribed to any of these services.
Once you are connected with dT Fibre, you will be able to use your computer, smartphone or tablets to use the IPTV service of your choice.
The best way to enjoy dT Media TV however is with a Dune HD Set Top Box which you can connect with a Network cable to the provided Router and you can then connect to your TV using the HDMI cable.
dT Fibre operates with an entirely different technology as well as communications network and is completely unrelated to Broadband connections that use Copper lines or wireless technologies. dT Fibre is therefore a service that does not “overwrite” an ADSL subscription and if the ADSL service is no longer desired, this must be cancelled.
It is crucial to check if your ADSL/SkyWire subscription with Direct Telecom is still within the contractual permanency period as it would be necessary to pay the “early cancellation fee“. Please remember that this cancellation fee is imposed on us by the ADSL/SkyWire network operators.
If however your ADSL/SkyWire permanency period has expired, then we will be able to cancel the subscription at no extra cost and get you set up with dT Fibre.
In any event, the ADSL/SkyWire subscription would only be cancelled once the dT Fibre is up and running at your property so you are not left without an Internet connection. If a portability of your telephone number must be done from ADSL/SkyWire to dT Fibre, then it is possible that the connection may be affected for a few days.
If you already have dT Fibre, then please keep in mind that the new packages operate on a entirely new Fibre Optics network, so we cannot simply “switch” from one package to another. If you are interested in the new packages, then we can get you switched over by either a) we program the switchover to take place as soon as your current contract runs out so that you can enjoy the new benefits of the new package or b) you could pay the early cancellation fee and we can get you switched over almost immediately 😉
Yes, it is possible to upgrade to a package with a higher speed, however it is NOT possible to downgrade to a package with a lower speed.
If you wish to make calls using a VoIP account it may be possible to configure your Fritz Box in order to do this, depending on the backbone provider and the Fritz Box model you own. Our Technical Support team will be able to advise you if this is possible in your case and guide you through the setup process accordingly.
The dT Fibre Router will provide a RJ11 port on the back of the Router. It is possible to connect your Telephone handset to this port and you will be able to make & receive calls as usual.
As the Copper wire (PTR) box us usually disabled &/or removed, this means that the copper wire will cease to work from your property to the local exchange. However, the “internal” copper circuits should still work. This means that if you use a traditional telephone cable and connect it from the RJ11 port of the new dT Fibre Router and connect it to one of your “copper” Telefonica sockets on the wall, then this should bring the copper circuit in your property back to life and at the same time any other Telephone handsets should work as usual too.
Caller identification (ID) allows you to see on the telephone screen who is calling you or who has called you, and also allows the people you are calling to see your number.
· View who is calling you.
· View who has called you whilst you whilst you were out (missed calls).
· View calls that have been made from your telephone handset.
· View a past list of incoming and outgoing calls (last 50 recorded).
· Receiver of call views your number you called from, unless you use the caller ID hidden service.
Hide your number from being displayed on receiver’s end
When making a call you have the option of hiding your number from being displayed on the receiver’s
telephone handset (private/ hidden number).
To use this option you need to dial 067 before you dial the number you wish to call.
Example: 067 0044…etc.
Yes, it is possible to divert your calls to a Spanish landline or mobile but not to International numbers. Please contact us if you would like more information regarding this service.
If you are moving please give us as much notice as possible so that we can guarantee the smoothest possible transition period.
There are a number of factors which will affect the ability and cost of moving your connection, such us your backbone provider, whether you are still in contract and of course, whether the dT Fibre service is actually available at your new address.
Please contact customer services on 922 711 003 or email@example.com with your new address (including street name and number) and approximate moving date so that we can advise you of the options available to you.
Ask a question!
If you would like to submit a question, please do so from our FAQ’s section here.