The engineer will install specialised equipment which primarily consists of 2 components.
- The Fibre Optics cable which must connect your property to the local exchange.
- The dT Fibre Wireless Router
Sometimes we will need to arrange two visits, one for engineer to come and install the Fibre Optics cable and a second for the router. It is likely that the Engineer will need access to the “communications room” of your complex if your property is in a complex. Please make sure that you have keys or access to this by the time the Engineer arrives for the appointment to facilitate the installation and avoid delays.