If you are moving please give us as much notice as possible so that we can guarantee the smoothest possible transition period.

There are a number of factors which will affect the ability and cost of moving your connection, such us your backbone provider, whether you are still in contract and of course, whether the dT Fibre service is actually available at your new address.

Please contact customer services on 922 711 003 or info@direct-telecom.es with your new address (including street name and number) and approximate moving date so that we can advise you of the options available to you.