I have been with direct Telecom for five years and in that time they have provided a great service with faultless and friendly customer service. I would highly recommend them.

Excellent service and very friendly, helpful staff, a top company to deal with, would recommend them , without hesitation . Good luck for the future.

I have been with Direct Telecom for very many years and have always received excellent service and support from them. We all have our "favourite person" within a company, who seems to look after us particularly well and I am no exception, but I have to say, it doesn't matter which member of staff I deal with, they are all polite, friendly and efficient at their jobs. Long may they continue to serve us.

Great customer service nothing too much trouble

Always been a very reliable service to me over many years. Very helpful staff who have gone over and above when things not quite right. I am enormously grateful that they are still working in these very difficult times to ensure we still have this Tv service. For me at 76 years of age and living alone it is invaluable. Stay safe DD staff and thank you.

I have been with Direct Telecom for many years, yes there has been hiccups but there is always some one at the end of the phone. I have sometimes been frustrated but the response from this team has been FANTASTIC!! Thank you for always being there for me. You have always offered solutions not obstacles.!! In these uncertain times. The response of the team are not only professional but caring. They certainly tick every box. Thank you . We have just renewed our contract....... we looked at the rest but went with SIMPLY THE BEST. Again we received fantastic and rapid response. Their patience is wonderful, no hard sell, options are offered and I change from one option to another so many times I am surprised they had any hair left!! Called in Tuesday and was watching tv and had internet in 2 hours!! THANK YOU ONCE AGAIN

We decided to upgrade to high speed internet and Carol Hawes at Direct Telecom has been fantastic throughout. She has very promptly addressed all matters and we are now booked in to have the cabling, etc upgraded.

During the 9 years that I have been with DT the staff have provided a 5 star service .They are knowledgeable,at all times courteous and pride themselves on providing solutions that are in the best interest of the client.With DT you know you are not just a name on a file but a person, a customer and are treated as such.

I have had a remarkably good experience setting up my internet service before I even moved to Spain from the UK so that it was ready to go when I got there. Isabelle went above and beyond any expectations I could have had and helped me every step of the way. I cannot remember ever having such amazing customer service with any company or service in my life. It's worth every penny.

I'm elderly and not at all up to speed with internet technology. But I've now had fibre optics internet installed - and this is what I've just written to the customer services of Direct Telecom: Many thanks for all your help - you and Carol have made it a painless process. I was dreading having to change over as I thought I'd never get my head around what was involved.