El mejor paquete de venta con alquiler de línea, ADSL, llamadas y televisión del Reino Unido.
¿Por qué somos diferentes?
Nuestro objetivo es proporcionar productos y servicios que superen sus expectativas.
Nos Encanta lo que hacemos
Creemos que la vida es más agradable gracias a la tecnología y queremos compartir este optimismo.
Creemos que la tecnología debe hacer la vida más fácil, por lo que diseñamos servicios destinados al ahorro.
Somos Humanos
Somos una empresa humana cercana, que sabe escuchar a nuestros clientes. Cualquier palabra de crítica se utiliza de manera constructiva para mejorar lo que hacemos y cada complemento se celebra con orgullo.
Nos encantan los retos
Vamos a encontrar la manera de hacer cosas para nuestros clientes y consideramos que nada es imposible. Si hay alguna manera la encontraremos.
C Satisfacer al cliente es nuestro principal objetivo y mayor recompensa.
Dado que los productos y servicios proliferan y se vuelven más complejos, la tendencia es cada vez más hacia los clientes de elegir un operador para todos sus servicios. Con nuestra oferta conjunta en todo el país estamos muy bien posicionados para esto. Más del 45% de nuestros clientes tienen dos o más de nuestros productos, a través del éxito de nuestros paquetes en lo que incluimos línea con telefonía, Internet banda ancha y TV Digital.
Todos nuestros paquetes tienen el mismo objetivo fundamental. Queremos que todos los segmentos de nuestra base de clientes puedan tener el mejor acceso posible y el apoyo adecuado para tomar ventajas de ello.
Para producir alta calidad y bajo costo, usamos productos y servicios fácil de usar que incorporan todos los elementos de telecomunicaciones para los requisitos de nuestros clientes. Estamos demostrando que la tecnología no tiene que ser intimidante para los no expertos informáticos y que los servicios de alta calidad también pueden ahorrar dinero.
Queremos ir más allá del nivel medio de servicio, para crear un impacto emocional en nuestro cliente. En última instancia, todo lo que una persona busca es un medio para sentirse feliz y satisfecho. El disfrute de la tecnología y la comunicación, casi siempre acompañado por familiares y amigos, ofrece una ruta muy simple pero maravillosamente misteriosa.
The philosophy of Direct Telecom is to model and advocate Communication & Technology as an means to mindfully enjoying life while saving money. To that end we will strive to make our work a civilized, principled and compassionate part of our daily lives where Communicating reminds us that one needn’t look too far for a reason to be happy.
We have work because our customers value our high-quality communications services.
We deliver superior customer experiences through our products and our actions. Everything we do we build on a strong network, systems and process foundation. The quality and reliability of the products we deliver are paramount. Customers pay us to provide them with services that they can rely on.
We focus outward on the customer, not inward. We make it easy for customers to do business with us, by listening, anticipating and responding to their needs.
We know our products and can explain them to customers. We focus on fundamental execution. We are accountable and we follow through with a sense of urgency. We know that having the highest ethical standards is a competitive advantage.
We know teamwork enables us to serve our customers better and faster. We embrace diversity and personal development not only because it’s the right thing to do, but also because it’s smart business.
We are driven not by ego but by accomplishments. We keep our commitments to each other and our customers. Our word is our contract. We respect and trust one another, communicating openly, candidly and directly since any other way is unfair and a waste of time. We voice our opinion and exercise constructive dissent, and then rally around the agreed-upon action with our full support. Any one of us can deliver a view or idea to anyone else, and listen to and value another’s view regardless of title or level. Ideas live and die on their merits rather than where they were invented.
We believe integrity is at the core of who we are. It establishes the trust that is critical to the relationships we have.
We are committed to do the right thing and follow sound business practices in dealing with our customers, suppliers, owners and competitors. Our competitors are not enemies; they are challengers who drive us to improve. We are good corporate citizens and share our success with the community to make the world in which we work better than it was yesterday.
We know that bigness is not our strength, best is our strength.
Bureaucracy is an enemy. We fight every day to stay “small” and keep bureaucracy out. We are more agile than companies a fraction of our size, because we act fast and take risks every day. We see crisis and change as opportunities, not threats. We run to a crisis, not away. Change energises us. We work hard, take action and take personal accountability for getting things done. Our actions produce measurable results.
Everything we do is built on the strong foundation of our corporate values.
We know our best was good for today. Tomorrow we’ll do better.
We are Direct Telecom.
– Installation of Telefónica / Movistar Land Lines
– Low Cost Call service with Manual Prefix
– Low Cost Call service without Manual Prefix (CPS)
– Low Cost Call service & Line Rental with dT OneBill (no more Movistar invoices)
– ADSL Internet Broadband connections on Telefónica/Movistar Land Lines with dT ADSL EU
– ADSL Internet Broadband connections dT OneBill (dT Lite & dT TOTAL) no more Movistar invoices
– Symmetric ADSL Internet Broadband for Businesses
– AVM Fritz!Box MODEM/Router equipment
– AVM Power Line Communication (PLC) & Wireless Repeater equipment
– AVM DECT Telephone equipment & Accessories
– Voice Over IP (VoIP) service for Residential Customers for FREE and even Cheaper calls
– Voice Over IP (VoIP) service for Business Customers for FREE and even Cheaper calls
– Virtual PBX services with Virtual Receptionist and 902/900 or 0844/0870 numbers for Business
– Call Center solutions with RDSI (ISDN), RTB (PSTN), VoIP and VPN integration
– Low Cost Mobile Telephony solution
– WIMAX Wireless Internet solutions.
– Live UK TV service with dT Media TV
– UK TV Catch-up service with dT Media TV
– Video On Demand service with dT Media TV
– Live UK Radio service with dT Media TV
– Movies service with dT Media TV
