We have consciously chosen to provide our customers with industry leading equipment which not only allows us to improve the performance of the Internet Broadband connection in Spain, but also offer features that simply make life so much easier.

The Modem/Router now included by default is the Fritz!Box 7360. An Award Winning Router, ideal for newcomers to home networking and will connect your devices to each other as well as to the Internet. Lightning-fast speeds thanks to ADSL2+.
High-speed WLAN for wireless surfing, 4 LAN Ports, an integrated media server, a phone system with base station for cordless telephony, and a whole range of convenient features make the FRITZ!Box 7360 – the ultimate communications nerve center.

The unique eco-system & perfect harmony between our services, network and equipment allow us to prioritise services such as IPTV, VoIP Telephony and offer Remote Technical Support & system updates.  The Router is perfect for novices & experts alike.

It makes ADSL connectivity as simple as it needs to be with all the functionality you could dream of.

We are committed to deliver the fastest & most reliable connectivity that is technically possible on your line.  We do not offer you faster speeds because we don’t want to, but simply because your line may not handle it.  The limitations are set by the physical characteristics of your copper wire such as distance from the exchange and the quality of the cable itself.  The good news is however that as a Direct Telecom ADSL customer, your ADSL connection is centrally managed by our systems where we optimise and assign data traffic priorities to the services that matter the most to you.  Our Smart Traffic Optimisation systems can therefore prioritise Bandwidth for better UK TV (IPTV via dT Media TV) performance or VoIP and this is achieved through our network configuration as well as bespoke settings in our Customer Router.

Your dT ADSL is personalised for your specific needs!

Unlike most other “Telecommunications Providers” in Spain who are Official Distributors or Resellers of products & services designed by larger companies, Direct Telecom has become a leader in innovation with our in-house Research & Development Department created in 2011.  We always knew that we wanted something more and especially something different for our customers.  Anyone can resell a service created by another and success largely depends on the capacity of the sales force.  Reselling is a short term business model as customers end up switching due to the inability of the reseller to provide adequate support for a service they did not design.  Customers deserve better and we wanted to be different so we started developing our own services.

If we want to satisfy our customers, we must be able to provide products & services that we have designed ourselves because this is the only way we can provide the level of support that is expected.  Customer collaboration & feedback is constant and our ability to respond to issues is almost instant.   Customer suggestions keep on adding challenging tasks to our “to do” list and we work hard to release feature upgrades.  Since 2011, Direct Telecom started developing innovative services that have taken the industry by surprise.  Today, many of the products & services we offer are the result of a close collaboration between our customers and our development team and now the “large” companies are contacting us to develop similar services for them.